CONTACT POLICY: You may email us for any questions at rachel@itsabeautyritual.com, but please allow up to 7 business days for a response. All product questions should be done via email, rather than Instagram. Instagram responses may take up to 30 business days to respond.

SHIPPING POLICY: We ship all purchases within 2 business days. If the product is not in stock, the shipment may be delayed further but you will be notified of the delay. International orders are shipped via USPS without tracking unless upgraded shipping is purchase. International orders can take up to 3 weeks to be delivered.